Please try clearing your browser’s cache and browsing data. You can find step-by-step instructions by doing a quick Google search for your specific browser.
Here are other suggestions to resolve issues when the LOJIC Interactive Maps are not working properly for you.
- Click on the red button with an arrow in the lower left corner to open the map in full screen mode.
- Try a different internet browser. LOJIC Online is tested to work with the latest version of Microsoft Edge and Google Chrome.
- Try opening it in a private browser window. In Microsoft Edge use an InPrivate window. If using Google Chrome use InCognito window.
- Check your browser to make sure it allows Javascript and more specifically to allow https://js.arcgis.com and cdn.rawgit.com.
- Check your anti-virus or ad blocking software to allow Javascript and more specifically to allow https://js.arcgis.com and cdn.rawgit.com.
Here are suggestions to resolve issues when the LOJIC Online map tools (Buffer, Draw, LOJIC Reports, Measure, X/Y Coordinate) are not working properly in your internet browser.
- Microsoft Edge or Google Chrome are the only two browser supported for LOJIC mapping applications. If you are using any other browser, try switching to Microsoft Edge or Google Chrome.
- In your computer Display Settings (right click on your desktop and click Display Settings), set the Scale and layout to 100% on all your screens.
- In the Chrome window, click on the 3 vertical dots in the upper right corner and set the Zoom to 100%
- From a Google Chrome shortcut, right click and open Properties, select the Compatibility tab. Check on "Override high DPI scaling behavior." Scaling performed by: System. Click OK.
If none of these work or if you need assistance doing these, contact your IT staff. In particular share the ones involving https://js.arcgis.com and cdn.rawgit.com with your support person.