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Popup Window or Ad Blocking Software must be turned off to use the Interactive Maps.
How can I display the geographic coordinates (Kentucky State Plane, North Zone) of the cursor in the interactive maps?
You need to set the following settings on your internet browser. For Internet Explorer 7: Go Tools>Internet Options>Security tab. Click on the Internet zone and then click on the Custom Level... button. Scroll down to the Scripting section and enable the "Allow status bar updates via script" option.
For Firefox: Go to Tools>Options>Contents tab. Click on the Advanced ... button in the upper box across from the Enable Javascript option. In the Advanced Javascript Settings window, check on the Change status bar text option.
My map never finishes loading and I just keep getting the "Loading Map" message window?
You need to delete the temporary Internet files (clear your cache) saved on your computer. For Internet Explorer 7, go to Tools>Internet Options> General tab> Browsing History section, Delete button>Temporary Internet Files section, Delete button. We recommend that in the Browsing History section, Settings button, select the "Every time I start Internet Explorer", in the "Check of newer version of stored pages section."
Check the Help in your browser for additional assistance.
If you are on a network and still are having this problem, you should contact your network support staff and ask them to clear the cache on the network internet server.
If you are using a bookmark to access the LOJIC Interactive Maps and have this problem, delete the bookmark, go to www.lojic.org (not lojic.org), click on the Interactive Map section and resave the bookmark.
How did I fix the "Could not find ColorSpace" error statement when I try to open a pdf file and some pages are black?
You need to download Adobe Acrobat Reader 4.0 or higher from www.adobe.com.
Why can't I see the aerial photography?
The aerial photography or imagery is not clicked on when the interactive map initially starts. To see the imagery scroll down to the bottom of the theme list, click off the zoning layer and click on the imagery layer.
When I enter a apartment or condo address, why doesn't go to the exact location of the apartment or condo on the property?
The address information is connected to a property or parcel and not to the exact geographical location of the apartment or condo on a property or parcel.
I can't printout a map.
- Make sure you have Pop up or ad blocking software turned off or disabled.
- Enable your browser cache (temporary internet files) and make sure it is at least 1MB in size.
- Make sure your browser can check cache or delete stored pages "Every time I start Internet Explorer". Refer to your browser help for instructions
- Set the printer option to landscape mode.
- In your browser Page Setup make sure all your printer margins no larger than 0.4 to accommodate the map layout size (9.75"x7.2").
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